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Your voice matters

We don't run care homes — we run the website families use to find them, and your experience of it is how we get better. Tell us what worked, what was confusing, and what we should build next. If your feedback is about a particular care home, please raise it with the home directly; the Care Quality Commission is the right route for serious concerns about care.

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Tell us about your experience

Whether it's a compliment, a suggestion or a concern, we'd love to hear from you.

Please tell us only what we need in order to help. Do not include medical records, NHS numbers, identity documents or payment details.

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Leading the way in care

Find a place where you can live your best life

We're here to help you and your family take the next step, with warmth, honesty and no pressure.