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Your voice matters
We don't run care homes — we run the website families use to find them, and your experience of it is how we get better. Tell us what worked, what was confusing, and what we should build next. If your feedback is about a particular care home, please raise it with the home directly; the Care Quality Commission is the right route for serious concerns about care.
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Tell us about your experience
Whether it's a compliment, a suggestion or a concern, we'd love to hear from you.